Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unknown master password

  • No replies
  • 0 have this problem
  • 1 view
alexduckett1
alexduckett1
more options

Firefox is asking me for my primary password, but I've never set one up. If I try to turn off using the primary password, it says I have to enter the current primary password to do so. Firefox only started asking me for a primary password earlier today. I tried to log into my Mozilla account, but it said I didn't have one. I've created one now, but still can't get past the screen asking for my primary password. My email address is alexduckett1@yahoo.com

Firefox is asking me for my primary password, but I've never set one up. If I try to turn off using the primary password, it says I have to enter the current primary password to do so. Firefox only started asking me for a primary password earlier today. I tried to log into my Mozilla account, but it said I didn't have one. I've created one now, but still can't get past the screen asking for my primary password. My email address is alexduckett1@yahoo.com

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.